by GDataAssist | Jun 19, 2025 | Case Studies
The Brief The client recognised the need to modernise their digital capabilities and had several areas they wanted to improve around tech and data. With siloed systems, paper-based processes, and limited self-service for tenants, The Board and Exec team needed a clear...
by MediaMoghul25 | May 1, 2025 | Case Studies
The Brief A mid-sized housing association urgently needed to replace their existing customer telephony system due to supplier decommission. Rather than opt for a like-for-like replacement, they partnered with Incito to explore a more ambitious opportunity:...